GROWTH CREATES A NEW PROBLEM.
CONSISTENCY.
The second location changes everything.
The fifth location makes it even harder.
The tenth location makes it nearly impossible.
DIFFERENT ADVISORS
DIFFERENT MANAGERS
DIFFERENT HABITS
DIFFERENT RESULTS
NETWORK PERFORMANCE REVIEW
STORES:
Store 1
Store 2
Store 3
Store 4
Store 5
CLOSE RATE:
67%
54%
34%
61%
42%
APPOINTMENT %:
58%
45%
28%
52%
33%
2,842
TOTAL CALLS
+12% vs last 30 days
1,387
APPOINTMENTS
+10% vs last 30 days
48%
AVG CLOSE RATE
+2% vs last 30 days
MISSED SALE %:
31%
23%
28%
17%
42%
328
MISSED CALLS
-9% vs last 30 days
EVERY STORE
TELLS A DIFFERENT STORY
Imagine looking at your network and instantly seeing:
WHICH STORES ANSWER EVERY CALL.
WHICH STORES NEED SUPPORT TODAY - NOT NEXT QUARTER.
WHICH ADVISORS CONSISTENTLY ASK FOR AN APPOINTMENT.
WHICH MANAGERS COACH EFFECTIVELY.
WHICH LOCATIONS ARE LOSING PRICE SHOPPERS.
YOUR PHONES ARE YOUR LARGEST UNTAPPED DATA SOURCE.
Leadership gets a live operational view of every front counter instead of relying on anecdotal feedback or occasional ride-alongs.
WHAT WE HELP YOU STANDARDIZE
PHONE CONVERSATIONS GAMIFIED.
Friendly competition creates better habits.
Leaderboards, achievement badges, monthly challenges, and performance milestones motivate advisors while creating a culture of continuous improvement instead of criticism.
WHAT SUCCESS LOOKS LIKE
FROM REACTIVE
TO PROACTIVE
BEFORE AUTO SHOP AGENTS
Store issues discovered weeks later
Managers reviewing calls manually
Coaching based on opinions
Different customer experiences by location
Missed opportunities hidden in phone logs
AFTER AUTO SHOP AGENTS
Live conversation metrics
Daily advisor coaching
Network-wide performance visibility
Consistent appointment process
AI supporting every location 24/7
BUILT TO SCALE.
3
LOCATIONS.
30
LOCATIONS.
300
LOCATIONS.
THE TECHNOLOGY SCALES.
THE COACHING SCALES.
THE REPORTING SCALES.
THE STANDARDS SCALE.
